To start the return process for your order, please enter your email address and the order number below.
Arcaa Movement offers a credit note or refund on all full price purchases.
We want to make sure you love your new purchase, so if you happen to not be happy with your selection or fit please email us within 7 days of receiving your order.
Please note we do not offer exchanges. If you need an alternative size, please go ahead and order another size.
- Items must be returned in unworn condition with original tags and are subject to inspection.
- We only accept items that have been booked through our returns system.
- If selected, the credit note issued will be of your original order value, excluding shipping costs. We will email you a code once we have received your return.
- If selected, a refund will be issued, minus a $10 admin fee and shipping costs, once the product has been returned and inspected in new/ re-sellable condition.
- Return shipping costs is covered by the customer.
- Online credit notes are valid for 1 year.