Sales admin

We are seeking a well rounded team member with experience in sales administration and inventory management to join our small yet growing business in Byron Bay.

This role covers day to day sales operations, order fulfilment and communication with 3PL, customer service communication, stock management, admin, reporting, as well as communicating with our Wholesale agents and assisting in our retail store when needed.

Duties include:

Managing online and wholesale orders and releasing to the 3PL

Inventory management

Processing of returns

Customer service communication 

Regular communication with Wholesale Agents

Uploading of new products.

General office admin.

• Demonstrated experience (1-2 years) in a similar role.
• Proven experience in Shopify and Ecommerce site management.
• Strong administration skills. Experience in Excel and Xero.
• Ideally experience with DEAR or another inventory system.
• Highly organised, enjoys planning.
• Outstanding communication skills, both verbal and written
• Passion for creating an exceptional customer experience
• Ability to work efficiently and effectively within a team as well as independently 
• Ability to prioritise, multi-task and meet tight deadlines
• High attention to detail
• A friendly and professional attitude
• Highly effective problem solver