Careers

Join Our Byron Bay Team

At Arcaa, we craft timeless, sustainable fashion, powered by a team that shares our commitment to quality and thoughtful design. 
We're growing and looking for passionate individuals to join us.

Arcaa is proudly owned, led, and run by women.

Retail Assistant & Customer Service
4-5 days per week

A wonderful opportunity has opened up to join our team at Arcaa.
We are looking for a motivated and passionate individual with exceptional customer service skills.
This role covers two areas, Retail Sales Assisting in your
Byron Flagship store, as well as management of our Ecom Customer Service.

Retail Assistant:

• Excellent customer service in store

• Product merchandising and display

• Stock refill ordering and routine stocktakes

• Keep store clean and tidy

• Stock refill ordering and routine stocktakes

• Creation of in store content when required

• General marketing assistance

Ecom Customer Service:

• Management of Ecom customer service, responding to general enquiries,
  arrangement of returns, following up on tracking/delivery enquiries and liaising with our 3PL.
• Responding to enquiries through email, website chat and socials.

• Reporting on Ecom customer feedback and return rate to the sales team.

Our ideal candidate will have previous experience in retail and possess the following:

• Exceptional customer service and selling skills
• Positive and passionate with a proactive attitude
• Experience with Shopify and Square not essential but preferred
• Outstanding communication skills
• Excellent organisational skills

• Based in Byron Bay

• Collaborative and supportive work environment

• Clothing allowance and generous discount

• Strong commitment to social impact – supporting Endometriosis Australia

• Opportunity to grow within the business

If this sounds like you, we’d love to hear from you.

Send your CV and cover letter to:
sales@arcaamovement.co