For international orders, please note that certain countries or regions may not be eligible for shipping due to market restrictions. Transit times are approximate and may vary due to customs clearance and local delivery services. Contact us if you have questions about shipping to your location.
| Rate name | Condition | Transit time | Price |
|---|---|---|---|
| Express | — | 1 to 4 business days | $15.00 AUD |
| Standard (Orders over $150.00) | Orders over $150.00 | 2 to 8 business days | Free |
| Standard (Orders up to $150.00) | Orders up to $150.00 | 2 to 8 business days | $10.00 AUD |
| Region | Condition | Rate name | Price |
|---|---|---|---|
| New Zealand (16 of 17 regions) | Orders over $199.00 | NZ over $199 | Free |
| Orders up to $199.00 | NZ under $199 | $20.00 AUD |
| Rate name | Condition | Transit time | Price |
|---|---|---|---|
| Express Shipping (USD over $299) | Orders over $299.00 USD | 6 to 12 business days | Free |
| Express Shipping (USD under $299) | Orders up to $299.00 USD | 6 to 12 business days | $29.00 AUD |
| Region | Condition | Rate name | Price |
|---|---|---|---|
| Worldwide (exclusions apply) | Orders over $299.00 | DHL Express | Free |
| Orders up to $299.00 | DHL Express | $29.00 AUD |
IMPORT DUTIES & TAXES
All international orders may be subject to import duties, customs fees, and local taxes upon arrival in the destination country. These charges are not included in the product price or shipping cost displayed at checkout.From August 2025, the United States Customs and Border Protection (CBP) no longer exempts imports under USD 800 from duties and taxes. Therefore, all U.S. orders may incur customs duties and import taxes, regardless of the order value.The applicable duties and taxes are determined by local customs authorities based on the product category, material composition, and country of origin. These charges are the responsibility of the customer and must be paid directly to the courier or local customs office to release the goods.Arcaa cannot predict or control these charges, as they vary by country and import regulations. Any delays or refusals due to unpaid duties or taxes will not be eligible for refunds on shipping or product costs.