All orders placed after 10am 24th Dec, will be dispatched 4th Jan.


Retail Assistant & Customer Service.
Retail - Customer Service

A wonderful opportunity has opened up to join our team at Arcaa. We are looking for a motivated individual with exceptional customer service skills.
This is a casual role in our Byron Bay store/ Head Office, located in the bustling Byron Bay Arts and Industrial Estate.
Our ideal candidate will have previous experience in retail and possess the following:
  • Exceptional customer service and selling skills
  • Positive and passionate with a proactive attitude
  • Experience with Shopify and Square not essential but preferred
  • Great communication skills
  • Excellent organisational skills
If this sounds like you we would love to hear from you. Please send your resume to by Monday the 16th of May.


Sales Operations & Administrator.

Ecom - Wholesale - Retail


We are seeking a well rounded team member with experience in sales and inventory management to join our small yet growing business in Byron Bay.

This role covers day to day sales operations, order fulfilment and communication with 3PL, customer service communication, stock management, admin, reporting, management of PO/shipping schedule, logistics, as well as communicating with our Wholesale accounts and assisting in our retail store.

Duties include:

Order fulfilment and communication with 3PL

Sales inventory management

Maintaining stock levels

Sales reporting

Uploading of new products

Management of PO/shipping schedule

Shipping logistics

Wholesale account management, admin and reports

Customer service communication 

Assisting customers in our retail store.

  • Demonstrated experience (1-2 years) in a similar role.
  • Proven experience in Shopify and ecom site management.
  • Strong administration skills. Experience in Excel and Xero.
  • Highly organised, enjoys planning.
  • Outstanding communication skills, both verbal and written
  • Passion for creating an exceptional customer experience
  • Ability to work efficiently and effectively within a team as well as independently 
  • Ability to prioritise, multi-task and meet tight deadlines
  • High attention to detail
  • A friendly and professional attitude
  • Highly effective problem solver


Full Time. This role is a 6 month Maternity contract, with potential opportunity to evolve into a permanent position.

Clothing Allowance also included.

Located in Byron Bay.


If this is you, please send resume and cover letter to before Thursday 5th May